Sheet Set Manager Question

Heather writes:

On our sheet set manager it shows that the drawings are locked..even though they aren’t..it says that there may be a network problem..or the program ended during that particular drawing..how do I refresh this so it shows it is not locked?

Well I've never encountered this problem before, but you may want to check to see if the SSMSHEETSTATUS variable is set to 2 and maybe see if the setting the SSMPOLLTIME to a shorter time period helps. The default setting for the poll time is 60 seconds to see if the file has been updated. If you having network issues reducing the SSMPOLLTIME may cause longer delays when working in files. You may also see if the .dwl file that is created when a file is open still exists and if deleting the file unlocks the file (although I suspect this won't work).